Bright Support
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Activity overview
Latest activity by Bright Support-
Bright Support created an article,
FAQ - BrightExpenses
Q. We received this error message when we tried to submit expenses to BrightExpenses: `"message": "A problem occurred ……"` – what should we do? A. Follow these steps to check and resend your expen...
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Bright Support created an article,
My Future Fund Webinar
To view a recording of My Future Fund Webinar - please click on the link and fill out the form here https://share-eu1.hsforms.com/1Ce6JAr57SJyMk2kGEBcIFg34nc1
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Bright Support created an article,
Online tutorials
You can view some online tutorials here https://www.brightpay.ie/tutorials/ These include 1️⃣ Getting Started Creating a new Bright ID Using an existing Bright ID Importing from last year (existing...
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Bright Support created an article,
FAQs - Annual leave Entitlement
Q. If an employee has an annual leave entitlement, should their available leave balance up to a certain date in the year be pro-rated when I check it on the calendar? A. This depends on the annual ...
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Bright Support created an article,
Support Contact Details
The email address for Desktop support is brightpayirelandsupport@brightsg.com
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Bright Support created an article,
Naersa Errors FAQ
Q. What does the error MFFERR033 mean, and how should I resolve it? A:. The error MFFERR033 (Details : Each of the following should be unique across submissions: Payroll run reference, Tax Year, E...
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Bright Support created an article,
FAQ - ROS Submissions
Q. I am getting Error 1005: Inactive Employer Registration Number when requesting RPNS, how do I fix this?A. This error indicates that your Employer Registration Number is not currently active. If ...
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Bright Support created an article,
FAQ Payroll Processing
Important - For the best experience, we recommend keeping your company/employer files instead of deleting them. As long as you have a valid license for the specific year, you can access your employ...
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Bright Support created an article,
Auto Enrolment Terminology Explained
Official Names and Bodies MyFutureFund - The official name of Ireland's auto-enrolment pension scheme, launching 1 January 2026.NAERSA - National Automatic Enrolment Retirement Savings Authority. T...
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Bright Support created an article,
Auto Enrolment Errors
Q - I am getting an error is it this error 0043 error authentication failed when trying to retrieve and AEPN from NaersaA - Please download the latest upgrade for Brightpay desktop here https://do...